FAQ
21574 Newland St, Huntington Beach, CA 92646
Call/Text: 714.469.2185
Email: info@portsidemunitions.com
MONDAY-SATURDAY
10:00 AM-6:00 PM
CLOSED SUNDAYS
NO APPOINTMENT NEEDED!
CA RESIDENTS:
- We are open to the public for walks in's. Come by at your convenience.
- All of our consignment firearms are available to anyone that can come to our shop to complete the paperwork. Consignment firearms are roster exempt. So all those nice 2011's and Gen 5 Glocks can be purchased by anyone. All the long guns are 100% CA compliant; including accessories & magazines.
- You will need a Firearms Safety Certificate (FSC), Valid CA ID, and 2nd Proof of Residency (for pistols) at the time of filling out the paperwork. If you do not have an FSC, we can administer the test and certificate at the time of your arrival.
- Any items not in the consignment section can be sent to your local FFL of choice Please get with your local FFL to make sure they accept transfers. We will reach out to them with the necessary paperwork.
- We can accept inbound firearm transfers to our store for a fee. Please inquire with us to see if we can order you the firearm before making a purchase. Pistols have to be on the CA roster (unless you are exempt) and long guns must be CA compliant (LEO is not exempt).
- At this time we do not accept ammo transfers. Please inquire with us for ammo availability and pricing if there is something you want that we don't have.
- Any further questions? Please reach out to us at any time of the day.
OUT OF STATE CUSTOMERS:
- Everything on our website (excluding consignment firearms) can be shipped! All local and state laws apply. Please know the limitations of your laws before placing an order.
- Our special order items are available for out of state sales.
- Phone orders are also welcomed.
FAQ:
- Our website inventory is live and updated daily.
- If you cannot add to cart, then the item is currently out of stock. Feel free to inquire about future restocks or use our in stock notification feature.
- Consignment items are available to all CA residents if you are able to come do the paperwork at our location.
- With our vast network of distributors and friends in the industry, let us secure whatever it is you're looking for.
- Nighthawks, Atlas Gunworks, Taran Tactical, Fowler Industries and more are available for all CA residents in any part of the state.
- Have something to sell? We can put your items up for consignment. We will let our customers/followers know about your item and do the necessary marketing to get it sold! Consignment fee varies depending on item.
- You can reach out to us at any time with any means of communication (Phone / Email)
We are here to service you! Don't be scared to hit us up if you have any requests or questions. As consumers ourselves, we understand the endless hurdles you are faced with! First time? We can guide you through the process!
Other info:
- We don't sell your information to a third party. We value your privacy!
- We do not accept "returns" on firearms. Once you take possession of it, it's yours.
- Deposits are non refundable. Once you commit to a product, so are we, and we're on the hook for paying for it.
- We ship items based on the information provided by you so double check the address. We are not responsible for lost or damaged packages.
- Purchases made to Portside Munitions will be marked on your bank statements as PORTSIDE GROUP LLC
RETURNS
Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Orders placed over the phone, in person, or via email are subject to the same refund policies as stated below.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned including, rifles, receivers, handguns, and Title II firearms (suppressors, SBRs, SBS, etc..). Perishable goods like ammo, and various small parts are not accepted returns. We also do not accept products that are hazardous materials, or flammable liquids or gases. Once Title I and Title II firearms are shipped they are no longer eligible for refunds. All firearms are shipped with tracking and insurance and if an item is delivered in a condition needing a refund it will be handled through the shipping insurance.
Additional non-returnable items:
- Gift cards
- NFA Items (Title 2 Firearms)
- Firearms (Title 1)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
- Any deposit placed is non-refundable
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 5 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at fuckit@portsidemunitions.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at fuckit@portsidemunitions.com
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping Policy
To return your product, you should email fuckit@portsidemunitions.com for shipping information.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
ALL FIREARMS MUST BE SHIPPED TO A VALID FEDERAL FIREARMS DEALER (FFL)
Portside Munitions complies with all federal, state, and local laws that restrict the sale and transfer of firearms, magazine feeding devices, ammo, and other prohibited products. The following is a list of restrictions that will include, in some cases policies set forth by Portside Munitions.
It is YOUR responsibility to know your local and state laws which may prohibit or restrict your ability to purchase certain products that Portside Munitions offers for sale.
Under the Gun Control Act (GCA), shotguns and rifles, and ammunition for shotguns or rifles may be sold only to individuals 18 years of age or older. All firearms other than shotguns and rifles, and all ammunition other than ammunition for shotguns or rifles may be sold only to individuals 21 years of age or older.
Not applicable for California (unless Law Enforcement) or Massachusetts.
Alaska
No ammunition or primer shipments.
Colorado
No mags over 15 rounds.
Connecticut
No mags over 10 rounds.
Certain firearms may be restricted.
Hawaii
No pistol mags over 10 rounds.
No ammunition or primer shipments.
Illinois
Cook County (all cities): No guns, no mags.
Maryland
Handguns must be on the Maryland Approved Handgun List.
No mags over 10 rounds.
New Jersey
No mags over 15 rounds.
Certain semi-auto firearms may be restricted.
Firearms/Ammunition Identification Card: A current, valid, & completely legible New Jersey Firearms/Ammunition Identification Card must accompany ammunition orders for first time. Firearms/Ammunition ID card can be submitted by email.
New York
Only shipped to locations approved by state and local law.
No mags over 10 rounds.
All online ammunition sales must be shipped to a licensed dealer. Internet sales of ammunition are allowed, but the ammunition will have to be shipped to a FFL licensed dealer in New York state for pickup.
Washington, DC
No guns.
No mags over 10 rounds.
Portside Munitions does not ship to APO or PO Boxes.
We determine the most efficient shipping carrier for your order. The carriers that may be used are U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.
PRIVACY POLICY
Portside Munitions (“us”, “we”, or “our”) operates the Portside Munitions website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Name
- Email address
- Telephone number
- Address
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
TERMS & CONDITIONS
Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website (the “Service”) operated by Portside Munitions (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Portside Munitions and its licensors.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Portside Munitions.
Portside Munitions has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Portside Munitions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Governing Law
These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us.